Shipping policy

1. Order Processing Time

All orders are processed within [1-3] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Note: During high-volume periods (e.g., holidays or sales), processing times may be slightly extended. We appreciate your patience.

2. Domestic & International Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:

Shipping Method	Estimated Delivery Time	Shipping Cost
Standard Shipping	3 - 5 business days	Free
Express Shipping	1 - 3 business days	$9.9
International Shipping	10 - 20 business days	Calculated at checkout

3. How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

 

If you haven’t received your order within [X] days of receiving your shipping confirmation email, please contact us at 614136731@qq.com with your name and order number, and we will look into it for you.

 

4. Shipping to P.O. Boxes

Some carriers have limitations around shipping to P.O. Boxes. If your carrier falls into this group, you should consult their specific policy and communicate it to your customers here.

5. Customs, Duties, and Taxes

Tofitter is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damages

If you received your order damaged, please contact our support team immediately. Please save all packaging material and damaged goods before filing a claim, and include photos of the damage in your email to us.